LINE 訊息整合
💚 LINE Messaging Integration
WOOW Proprietary Module — Taiwan Localization Integration
Taiwan customers prefer communicating via LINE. This module eliminates switching between LINE and Odoo — all conversations are centralized in Odoo for unified handling, never missing any customer message.
✨ Two-Way Sync: LINE OA messages instantly enter Odoo Discuss. Unified Inbox: LINE + Email + website chat all in one interface. CRM Integration: LINE users auto-create or map to CRM contacts.
Multimedia Support: Receive text, images, stickers, and voice messages. Customer Service Management: Rotation rules, conversation transfer, and auto-reply settings.
In Taiwan's market, LINE is the frontline of customer communication. However, most companies' LINE OA operates independently — customer service staff must switch back and forth between LINE backend and CRM, customer information can't be linked, and communication records are difficult to track.
WoowTech's LINE messaging integration module solves this pain point by bringing LINE conversations directly into Odoo Discuss's unified inbox. Every LINE user auto-maps to a CRM contact with complete conversation history preserved. It's not just a technical integration — it truly enables businesses to achieve customer-centric omnichannel service.