Contacts

👥 Contacts

Odoo 18 Native Module

A unified enterprise contact database serving as the shared data foundation for CRM, Sales, Purchasing, and Service. From potential customers to long-term suppliers, all contact information is centrally managed and updated in real time.

✨ Hierarchy: Multiple contacts (decision makers, procurement, finance) under a company master record. 360° View: All orders, invoices, and communication records for a contact on one page. Tag Management: Custom tag categories like VIP, prospect, partner.

Bulk Import: Quick import of existing contact lists via vCard and CSV formats. Map View: Visualize customer addresses on a map to assist sales territory planning.

Contacts are the starting point of all business processes: without accurate customer data, CRM cannot function; without complete supplier information, procurement cannot proceed. The Contacts module serves as the data foundation of the Odoo ecosystem, ensuring every interaction is built on accurate and up-to-date information.

Through a unified contact database, sales, customer service, and finance all see the same customer profile, eliminating information gaps where different departments have different records. Combined with tag and hierarchy management, even with thousands of contacts, you can quickly filter and precisely reach the right ones.

🔧 CRM, Sales, Purchasing, Invoicing, Accounts, Live Chat, LINE Integration